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Context Help

If you lose your way inside our web hosting Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A pop-up window will show up. It contains in-depth information about all the actions that you can carry out on the page in question. Each popup shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive range of video tutorials explaining how to use our hosting Control Panel. They're shot for those of you who would like to see how things are getting done rather than only reading articles. In this way, everyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't find the answer you searching for, have a peek at our extensive Frequently Asked Questions database, which comprises questions asked by actual people and offers real solutions. We constantly "revamp" our Frequently Asked Questions database with new Q&A's in order to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't find the answer you are looking for in the FAQ database either, you can get in touch with our excellent team of technical support engineers available 24-7 and ready to help you with any problem. Each support ticket you submit will be replied to in less than one hour (the average support ticket response time is about twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 156767

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com